How do I change my address on my shareholder record?
Your mailing address can be changed by reaching out to the platform or portal where you purchased the securities. You can generally find this information via the Investor Relations page on their website. We'll work with the platform directly in order to securely action your request. We'll communicate with you by way of the integrated investment platform, but we may also send certain official communications to you directly.
I've changed my legal name. How do I update my shareholder record?
If you need to update your legal name for any reason, first contact the integrated platform or portal through which you made the original investment. You'll need to provide a valid form of identification that reflects your correct name, and any supporting documentation like a marriage certificate, if applicable. The investment platform will provide you with guidance on their process and we'll handle things in the background. We'll communicate with you by way of the integrated investment platform, but we may also send certain official communications to you directly.
How do I transfer ownership of my securities?
You may need to transfer ownership of your securities due to death, divorce, or because you choose to sell or gift your securities. Please read below for important information to start the process of transferring your ownership.
- Contact the funding platform or portal through which you made your investment and they'll guide you through their process. You will need to provide required documentation including, but not limited to, the following records:
- If due to death, please provide a death certificate and estate document sharing proof of heir. This is typically provided by an estate trustee or executor, or a court order specifying who has legal ownership of the relevant securities.
- For divorce, please share official record or divorce certificate.
- For a sale or transfer, you'll need a fully executed purchase & sale agreement, or other official transaction execution record supplied by a broker-dealer or Alternative Trading System.
Still not sure what to do? Feel free to Submit a Request to us and we'll help you.